The Confidence of a Humble Leader

Not “The Arrogant or the Wimpy Leader”

Is it possible to be confident and humble at the same time? If you equate confidence with arrogance and humility with uncertainty then you would probably say, “no”.

What is Confidence?

Humble confident manOne of Webster’s definitions of confidence is, “faith or belief that one will act in a right, proper, or effective way” [1]. That describes the kind of confidence we want to have in our leaders and want others to have in us as leaders. If we take another of Webster’s definitions, “a feeling or consciousness of one’s powers or of reliance on one’s circumstances” [1], that sounds like self-confidence that could be good or bad depending on how we use it.

Let me suggest a tweak to that second definition that I believe better describes the self-confidence of a healthy leader: “a feeling or consciousness of our team’s powers or of reliance on our team’s ability to navigate the circumstances”. Continue reading The Confidence of a Humble Leader

Character Traits: Selflessness

Personal Success in Helping Others Succeed

At the core of good character is the recognition that we win most by helping others win.

SelflessnessI find it helpful to think of good character in terms of three TRAITS: Integrity, Selflessness, and Responsibility. Each of those traits can be further detailed as a set of ATTRIBUTES. (See diagram.) The central trait of good character is Selflessness.

Selflessness

If you had to choose between living in a world where everyone was selfish and one where everyone was completely selfless, which would you choose? Continue reading Character Traits: Selflessness

Character Traits: Responsibility

The Right Thing Above My Own Thing

“Character” is easier to recognize than it is to define in a succinct and meaningful way. It’s about mental and moral qualities that define what “normal” is for us. Some have defined it as who we are when no one else is looking.

ResponsibilityMy way of getting a handle on good character is to define it in terms of three TRAITS: Integrity, Selflessness, and Responsibility. Each of those traits can be further detailed as a set of ATTRIBUTES. (See diagram.) Let’s explore the trait of Responsibility.

Responsibility

When you’re responsible for something, you accept that you own the success or failure of it. No excuses, no passing the buck or blaming others.

A responsible person keeps their eyes focused on the things that matter most. The choices they make demonstrate a willingness to say “no” to personal desires to fulfill their commitments. That also implies they recognize their own limitations and don’t commit to what they can’t deliver. Continue reading Character Traits: Responsibility

Character Traits: Integrity

The Real You, Everywhere, All the Time

Would you prefer to hire people of good character or bad character? Silly question…perhaps even sillier is to ask whether you want to be known as a person of good character or bad. But what is good character?

IntegrityThere are countless adjectives that could describe aspects of good character. I use a model that describes it in terms of three TRAITS: Integrity, Selflessness, and Responsibility. Each of those traits can be further detailed as a set of ATTRIBUTES. (See diagram.)

Integrity

In grade school we learned about integers – whole numbers, not fractions. That’s the essence of the word integrity: To be complete, consistent, undivided. With a person of integrity, what you see is what you get. You don’t wonder which person you’ll see under today’s circumstances; you can count on them to be real all the time. Even if being real causes them personal discomfort or even pain. Continue reading Character Traits: Integrity

Trust and/or Transparency

A Paradoxical Relationship

Transparency is often touted as foundational to building trust.  And it can be – or not…

We live in a culture that equates our desire to know something with our right to know it.  We feel entitled to tap into the endless free-flow of information, believing that anyone who holds anything back is hiding something and can’t be trusted.  Except, of course, that we choose to keep some things private and we can be trusted. Continue reading Trust and/or Transparency

Sources of (Dis)Trust

Competence, Character, and Motivation

Building a high level of trust within an organization can seem like the search for the Holy Grail: It’s highly valued, but very elusive.

Some of us believe that trust must be earned. We’re not willing to accept the risk of betrayed trust. Some of us grant trust more freely until we have reason to withhold it. We recognize that people give their best when we expect the best out of them. Most of us start off relationships somewhere between extreme trust and extreme lack of trust.

We Don’t Need Trust Where There Is No Risk

Continue reading Sources of (Dis)Trust

Success From the Start

Leveraging Your Personal Values

Andrew CROPOur guest blogger, Andrew, is currently serving as an intern at enLumen Leadership Services.  Andrew wrote this article about his older brother, Timothy, who continually inspires Andrew toward excellence as he pursues his career in the music industry.

Timothy was nineteen when he landed the job in Community Care, a public relations branch at Action Property Management Company. Typical kid, typical entry-level job. What set Timothy apart were the values behind his work ethic. Timothy is the sort of person who will not rest until he has done the best, most efficient job possible. From day one, he demonstrated this through his tireless pursuit of excellence at Action. Continue reading Success From the Start