Diagnosing Obstacles to Performance
In his book, Hills, Skills, and Wills: How to Improve Yours (and Others) Performance, Michael J. Ayulo identifies three categories of obstacles that hinder a person’s performance. As the title suggests, he labels them as hills, skills, and wills. These are useful handles to put on some important distinctions.
If I go to the doctor with a serious illness, it’s important that the doctor diagnose the cause of my illness correctly. Otherwise, the treatment he proposes may not work or might even make things worse. The same is true in diagnosing a performance problem. Continue reading Hills, Skills, and Wills