When Leadership Isn’t Warm & Fuzzy

What’s Best vs. What’s Wanted

Lion face: Tough or warm & fuzzy?It’s a good thing for a leader to be liked. People are motivated to do their best for someone they like. But good leaders know that warm & fuzzy feelings can’t be the most important thing. Like a doctor, good leaders even need to be willing to inflict some pain when appropriate. Continue reading When Leadership Isn’t Warm & Fuzzy

From “I Should” to “I Will”

Executing When We Don’t Want To

I recently wrote about the challenge of getting what we want to do to align with what we should do[1]. Let’s continue down that path a little further. How do we move ourselves from “I should” to “I will”? Once we find the motivation for the right behavior, the next step is to find some methods for executing on those motivations.

Here are some methods and more motivations that might facilitate the shift from “I should” to “I will”:

Take the first step

  1. Break it down. Large, overwhelming tasks are paralyzing. If I think, “write a book”, I don’t have time for that. But I could find time to draft a table of contents this week. Outline one chapter next week. Write the intro the week after that. Or maybe I commit to two pages a day. Don’t focus on what you can’t do, plan and execute what you can do.
  1. Clear up ambiguity. We tend to shy away from anything that isn’t clear or that we don’t know how to do. You could blame it on everyone else for not making it clear and continue to wallow in unproductivity. Or you could own the responsibility to pursue clarity. Pursue it and do it.
  1. Be accountable. Your boss isn’t the only one who can hold you accountable, especially if you ask for it. Peers, friends, subordinates, relatives – if you can’t find someone who will hold you accountable you’re not trying very hard. Back to the book example, tell your kids they get ice cream every day that you write two pages and see if they don’t provide some accountability.
  1. Reward your successes. Did you do what you “should” instead of what you “wanted” to do every day this week? Get yourself some ice cream – unless eating healthier is your “should”! Put a positive spin on the things you’re most reluctant to do and your willingness will grow. What gets rewarded gets repeated.
  1. Make it about others. Assuming you’re not an egomaniac, focusing on how your success or failure impacts others might be the motivational nudge you need.

Whether it’s a lazy streak, risk aversion, lack of clarity, apathy, or something else that keeps you from doing what you should do, you have a choice. Succumb to it and accept the consequences or take action and overcome it. You don’t have to conquer it in one fell swoop. But like repetitions at the gym, a consistent series of small, intentional steps will strengthen your ability to resist “wants” in favor of “shoulds”. You’ll probably experience a few setbacks along the way, but don’t let them derail you. Learn from the misses and your success will continue to grow.Print_Button

[1] https://enlumenls.com/want-should

I Don’t Want To…

But I Should…

Imagine how different life would be if every time we chose our next action we based it on what we should do instead of what we want to do. Why are we surprised when our followers choose a less important task over the most important one when our own wants often win out over the shoulds?
Continue reading I Don’t Want To…

Making 1-on-1 Meetings Matter

They’re Worth Doing Well!

1-on-1Common leadership wisdom tells us good leaders hold 1-on-1 meetings with their direct reports. Less common is the wisdom of how to make those meetings a good use of time. Some give up or just hold them occasionally. Others hold them religiously but they’re not really sure why. For some they’re a weekly social time. And in the worst cases, we dread 1-on-1s with our bosses because we know we’ll come away with more things to do and beat up over what we’ve done wrong. Ouch!

Here’s a brief leader’s guide to successful 1-on-1 meetings:

Continue reading Making 1-on-1 Meetings Matter

Decision Time

Before Flipping a Coin…

Decision TimeIt’s decision time. And the decision is clearly yours to make. You’ve done your due diligence, gathered as much data as you can reasonably expect to get, made your pros/cons list, done the cost/benefit analysis, sought the perspectives of every stakeholder – now all that’s left to do is decide. But the decision still isn’t clear.

When the facts are clear, some decisions jump out at us. If I want to fill my gas tank at the cheapest price, I can gather information on local gas prices and decide where to go. But life is bigger than logic, and some problems involve unknowable or unmeasurable variables.  Continue reading Decision Time

Leading Yourself Through Change

Easy Unless You’re Human

I suspect change would come much easier if I was leading robots. Replace some hardware, upgrade the software, and presto! Change complete. But then again, for change to be that easy I would have to be a robot, too.

Leading others through change starts with leading myself through the change. Continue reading Leading Yourself Through Change

Ready or Not, Here Change Comes!

Cultural Readiness for Change

Unless you’ve been asleep like Rip Van Winkle (Google it if you’re too young to know the story), you know that change is a constant in today’s world.  But just because it’s constant doesn’t mean we’re good at it.Change

Change would be easier if we all viewed it the same way.  But inevitably, while some are clamoring to have changed yesterday, others are saying, “not in my lifetime!”.  Continue reading Ready or Not, Here Change Comes!

Time Management: When Best-Practice Isn’t…

Know Thyself…

There’s a classic illustration of filling a jar with sand and big rocks.  Put the sand in first and the rocks won’t fit.  Put the rocks in first and the sand fills the space around the rocks and everything fits.  The time management application is that we should do big, important tasks first before doing lesser things.

That’s good advice…sometimes. It might even be good advice for most people, most of the time.  But – and this won’t set well if you’re a “big rock” fan – it ranks among the worst advice I’ve personally ever received. Continue reading Time Management: When Best-Practice Isn’t…

Am I Teachable?

…Or Just a Learner?

I wonder if anyone has ever answered “no” when asked if they were teachable.  “No, I’m done being taught – I already know everything I need.”  Makes for a good chuckle, but we wouldn’t really admit to thinking that.

We couldn’t completely stop learning if we wanted to.  Our five senses are constantly feeding new information to our brain.  But the question, “Am I learning?” is different than, “Am I teachable?”

Learning can be passive, happening to us pretty much by accident.  Or our curiosity may drive us to experimentation that we learn from.  But the idea of being teachable implies being in a state where we welcome insights from others.
Continue reading Am I Teachable?

Interviewing for Character and Culture Fit

Probing Beyond the Hard Skills

I want to share this list of insightful interview questions, adapted slightly from those used by a client[1]. Try asking some of these in your interviews to assess the culture impact of your potential hires:

  1. Describe a skill you feel you are missing.

Can the candidate properly assess himself/herself?  Humble enough to see where a skill is missing?  Desire to learn new skills? Hunger to be better?
Looking for: HUMILITY; SELF-AWARENESS; DESIRE TO IMPROVE; HUNGER

  1. Describe a situation where you had to admit to others that you had made a mistake. How did you handle the situation?

Does the candidate have the humility and integrity to admit mistakes and apologize? Have the people skills to effectively verbalize the admission of mistakes to others? Care enough about the team to be honest for the benefit of the team?
Looking for:  HUMILITY; INTEGRITY; PEOPLE-SMARTS; TEAM; CARING ABOUT PEOPLE

  1. Describe the dynamics of the best team you have been a part of.

Is there humility to put team above self? Indications of caring about fellow team members? A passion regarding team performance; a shared team standard of excellence; results better together than apart? Examples of team innovation?
Looking for: TEAM; HUMILITY; CARING ABOUT PEOPLE; EXCELLENCE; INNOVATION

  1. We all have people that we don’t hate but dislike. Why did/do you dislike a former/current co-worker and how have you dealt with him/her?

Can they explain the dynamics without disparaging the person? Do so in a professional way? Do so while protecting the other person’s reputation? Express empathy or understanding about someone they do not like? 
Looking for: PEOPLE-SMARTS; INTEGRITY; CARING ABOUT PEOPLE

  1. Tell me about a time when you had to make a big adjustment in order to succeed.

Is this person able to be flexible? Innovate or find creative solutions? Have a hunger for excellence that will not be derailed by obstacles?
Looking for:  FLEXIBILITY; INNOVATION AND CREATIVITY; EXCELLENCE; HUNGER

  1. What is a misconception that people may have about you?

How realistic is the candidate’s self-perception? Humble or selfish as they express the misconception? Mature/immature in what they express? Care about how the misconception affects their team or others? Express their concerns about this misconception in a socially appropriate way?
Looking for: SELF-AWARENESS; HUMILITY; CARING ABOUT PEOPLE; PEOPLE-SMARTS; TEAM

  1. Describe the boss who would get the very best from you.

Is the candidate aware of what helps them succeed? Express their relationship with the boss in the context of team? Examples of humility in describing the best boss? Want a boss who holds to high standards vs. coddling them?
Looking for: SELF-AWARENESS; TEAM; HUNGER; HUMILITY; EXCELLENCE

  1. What are you most passionate about?

What gets this person excited? Animated? Truly hungry about? Examples of caring about other people as more important than self? Service-oriented traits? Passion to do something really well? Passion for self-improvement?
Looking for:  PASSION IN GENERAL; CARING ABOUT PEOPLE; EXCELLENCE; HUNGER


[1] Courtesy of Action Property Management
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