The Method Matters
Never in history have we had so many options for how to communicate with each other. Face-to-face was once the only alternative. Then we added written words 
and pictures – although before paper, being carved in stone was a constraint! Radio and telephone introduced real-time remote options, and now the internet offers many ways to communicate with almost anyone, anywhere in the world instantly.
But all communication channels are not created equal — each has advantages and disadvantages. Continue reading How (vs. What) to Communicate
exactly what some developer (either of the application, the compiler, or underlying operating system) told it to do. Not necessarily what the developer wanted, but what it was told to do. The developer’s job is to provide thorough and accurate instructions so the software behaves correctly.
from other staff members. So he made it a standing agenda item at his weekly staff meetings to remind everyone to consider the impact on the other person before interrupting. Was the issue urgent enough to justify the disruption? He offered tips each week, like collecting non-urgent disruptions and handling them all at once instead of interrupting for each one; or using email instead of text messages if an immediate response wasn’t necessary.