There’s no one-size-fits-all formula for handling difficult conversations. Different
cultures, personalities, relationships, and histories all call for high emotional intelligence in determining how to address conflict. But here are some tools that most leaders would benefit from pulling out of their toolboxes more often. Continue reading Healthy Disagreement
Change is hard. Leading others through change is harder. Coercion and manipulation might seem the easy way, but you’ll pay a high cost in the long run. Using good leadership skills to inspire and support them through the changes will get you through with fewer casualties.
Change involves three states (see Figure 1). Have you ever tried to use a map
when you don’t know where you’re at currently or where you’re trying to get to? A map is pretty useless in that case. Continue reading Empathic Change Leadership
